At Bloom Tech Studio, LLC ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications and services, including Populr Events, Bloom Advisors, Bloom HOA, Bloom Money, and Bloom Relate.
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We do not sell your personal information. We do not share your phone number or contact details with third-party marketers.
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When you create an account with any of our applications, we may collect:
Populr Events can access your device's contacts, with your permission, for two purposes. When you choose contacts to invite to an event, we store the name and phone number you selected so we can deliver the invitation and show you who has been invited. When you enable contact matching, phone numbers from your address book are sent to us in order to identify which of your contacts already have Populr accounts. Numbers used for matching are not retained. You can decline contacts access at any time in iOS Settings, and the rest of the app continues to work.
We automatically collect certain information about how you interact with our apps, including device type, operating system, IP address, pages viewed, and features used. This helps us improve the experience for all users.
Our free applications display advertisements to support operating costs. Ads are served by Google AdMob. In connection with ad delivery, AdMob may collect the following information from your device:
This data is collected and processed by Google in accordance with their privacy policies. See Section 12 for details on advertising and how to opt out of personalized ads.
When you use our apps, we collect content you create, such as events, RSVPs, messages, photos, videos, and other submissions. This content is stored securely and used to operate the services. Photos and videos uploaded to the Moments feature are additionally processed by our automated content moderation system before they are made visible to other users (see Section 5).
We use the information we collect to:
SMS Consent Disclosure
By providing your phone number, you consent to receive text messages from Populr. Message and data rates may apply. Text STOP to unsubscribe or HELP for more info.
Our applications may send the following types of SMS messages:
You may opt out of SMS messages at any time by:
We do not sell, rent, or share your phone number with third-party marketers. Your phone number is used solely to provide the SMS services described above and to operate our applications.
About Moments
The Moments feature in Populr allows event attendees to upload photos and short videos associated with an event. Moments are visible to other attendees of the same event. Before any Moment is published, it is processed by our automated content moderation system and may also be reviewed by human moderators.
When you upload a photo or video as a Moment, we collect and store:
Moments are visible only to confirmed attendees of the event to which they are uploaded. Moments are never made publicly discoverable to users outside the event unless the event host has specifically enabled public visibility for the event. Moments uploaded by users with minor accounts (ages 13–17) are subject to additional visibility restrictions described in Section 6.
You may delete any Moment you uploaded at any time through the app. If you believe another user's Moment violates our policies, you may use the in-app report feature to flag it for review. Event organizers also have the ability to remove Moments from their events.
All photos and videos uploaded to the Moments feature are automatically screened by our content moderation system before they are made visible to other users. This system evaluates content for potential violations of our community guidelines, including nudity, graphic violence, and other prohibited material. Content that receives a high-risk score from our automated system is held for human review before publication.
You can report a person, a direct message, or an event from within the app. Some reports take effect immediately, before anyone reviews them:
Our moderation team then reviews the report, using a copy of the reported content as it was when it was reported. A reviewer may keep a message hidden or restore it, remove an event or restore it, and suspend or ban an account. Reviewers access reported content solely to make moderation decisions. The person reported is not told who reported them.
Content that violates our policies may be removed without notice. We may suspend an account for a set period or ban it until we lift the ban; a suspended or banned account is signed out and cannot sign in. If your content was removed or your account restricted and you believe this was in error, contact support@bloomtechstudio.com to request a review.
Moderation scores and decisions are stored in association with uploaded content and user accounts. This information is used to improve our moderation systems and to identify patterns of policy violations. We do not use moderation data to target advertising.
To troubleshoot a problem or investigate a report, a small number of authorized Bloom Tech Studio staff can temporarily access the app as a specific user. This lets them see what that user sees, including their events, invitations and direct messages, and take actions in the account when needed to resolve an issue. We use this only for support, safety, and security purposes, never for advertising or marketing.
Every such session is recorded in a security audit log, including who accessed the account, the stated reason, when it started and ended, the screens and messages viewed, and every change made. Sessions end automatically after two hours. Audit logs are available only to our administrators and are retained for security and legal purposes. You may ask whether your account has been accessed this way by contacting privacy@bloomtechstudio.com.
Minimum Age Requirement
Our services are not directed to children under the age of 13. We require users to confirm they are at least 13 years old during account creation. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete it. If you believe we have collected information from a child under 13, please contact us immediately at privacy@bloomtechstudio.com.
During account creation, users are asked to confirm they meet the minimum age requirement. We use a date-of-birth gate to enforce this requirement. If a user enters a date of birth indicating they are under 13, account creation is blocked, the account created at sign-in is deleted, and the date entered is not stored. A date of birth cannot be changed in the app once set.
Users between the ages of 13 and 17 may create accounts, subject to the following additional restrictions designed to protect their privacy and safety:
If you are a parent or guardian of a user under the age of 18 and have questions about their account or wish to request deletion of their information, please contact us at privacy@bloomtechstudio.com. We will respond within 30 days.
We do not sell your personal information. We may share your information only in the following circumstances:
We use industry-standard encryption and security practices to protect your data, including TLS encryption for data in transit and encryption at rest. Your data is stored on cloud infrastructure hosted in the United States, including Supabase (hosted on Amazon Web Services) for application data and authentication, and Cloudinary for media storage. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and to notify us immediately if you suspect unauthorized access to your account.
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and personal data at any time by contacting us. Some information may be retained for legal or operational purposes after account deletion. Uploaded Moments that have been removed through moderation may be retained in a non-public state for a limited period for moderation record-keeping purposes before permanent deletion. Reports, moderation decisions, and account-access audit logs are retained for as long as needed for safety, security, and legal purposes, including after the related content or account is deleted.
You have the following rights regarding your personal information:
To exercise any of these rights, contact us at privacy@bloomtechstudio.com. We will respond within 30 days.
Our web applications use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage. You may control cookie settings through your browser. Disabling cookies may affect the functionality of our web applications.
We use Google Analytics to understand how users interact with our web applications. Google Analytics collects anonymized usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Within our mobile applications, we use PostHog to analyze usage patterns and improve the in-app experience. PostHog data is associated with your account identifier to help us understand how features are used across sessions. This data is not shared with third parties for marketing purposes and is used solely to improve our products.
Our free applications display advertisements to help support operating costs. Ads are served by Google AdMob, a third-party advertising network operated by Google LLC.
In connection with displaying ads, Google AdMob may collect the following data from your device:
This data is collected and processed by Google in accordance with Google's Privacy Policy. We do not combine advertising data collected by AdMob with your account information for targeting purposes.
You can limit personalized advertising on your device using your platform's built-in settings:
Opting out of personalized ads does not remove ads from the application; it means the ads you see will be less tailored to your interests.
Our applications rely on the following third-party service providers. Each provider's use of your data is governed by their own privacy policy:
Our applications may also contain links to affiliate partner services. When you click an affiliate link, you may be directed to a third-party website or app. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you use in connection with our applications.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in our applications or sending you an email. Your continued use of our services after any change constitutes your acceptance of the updated policy.
Bloom Advisors is an AI-powered strategic advisory platform. Outputs from AI advisors are not professional advice and should not be treated as such.
Bloom Advisors uses artificial intelligence to generate strategic insights, analysis, and recommendations. These outputs are generated by AI models and are provided for informational and brainstorming purposes only. They do not constitute professional legal, financial, medical, tax, or investment advice. You should consult qualified professionals before making decisions based on AI-generated content.
When you use Bloom Advisors, we collect:
Data from your Bloom Advisors sessions is used to:
We do not use the content of your Bloom Advisors conversations to train third-party AI models without your explicit consent. AI model providers we use are bound by data processing agreements that restrict their use of your data.
AI-generated outputs may contain errors, inaccuracies, outdated information, or content that does not apply to your specific situation. We do not warrant the accuracy, completeness, or suitability of any AI-generated content. You assume full responsibility for any actions you take based on AI-generated insights or recommendations.
Use of Bloom Advisors does not create a confidential, fiduciary, attorney-client, or other professional relationship between you and Bloom Tech Studio, LLC.
If you have questions about this Privacy Policy or our privacy practices, please contact us: